Help & Support

Answers to the things people ask us most, and how to reach us when the answer is not here.

Contacting a supplier - open any listing and use Get Best Price or View Number. Your enquiry goes straight to the seller, along with the details you enter.
Posting a requirement - use Post RFQ to describe what you need once; matching suppliers respond to you.
Nothing near me - if your city has no matching supplier, results widen to the nearest ones rather than showing an empty page.

Listing your business - register as a seller, add your company details, then add products from the seller dashboard.
Getting verified - upload your business documents under KYC. An administrator reviews them and the verified badge appears once approved.
Not getting enquiries - complete your profile, add real photographs, keep prices current, and make sure your city and locality are correct: results are ranked by distance from the buyer.

Not receiving the OTP - check network coverage, wait for the resend timer, and make sure the number you entered is the one that receives SMS on this device.
Forgotten password - use Forgot password on the sign-in screen; you can reset with your mobile number or email.
Changing your number - contact support, since a number change has to be verified.

Send us a message from the Contact page with your registered number and what you were trying to do.

Send it to us — we'll reply by email.