Data Deletion Request

You can ask us to delete your VyaparMart account and the personal data attached to it. This page explains what happens, what we keep, and how long it takes.

How to request deletion

Send us a request through the Contact page, or email the support address listed there, with:

• the subject line Data Deletion Request;
• the mobile number or email address your account is registered under;
• whether you want the whole account deleted, or only specific listings or enquiries removed.

We will contact you on the registered number or address to confirm the request really came from you. This step protects you from someone else deleting your business listings.

What gets deleted

• Your profile: name, email, phone number, password, city and state.
• Your business profile, product listings, photographs, catalogues and uploaded documents.
• Your saved suppliers, search history and notification preferences.
• Reviews you wrote are removed or detached from your identity.

What we keep, and why

• Invoices and payment records, for the period Indian tax law requires us to retain them.
• Records of enquiries already delivered to a seller. Once sent, that copy sits with the seller, and we cannot recall it on your behalf.
• Anonymised, aggregated statistics that can no longer identify you.
• Anything we are required to preserve for an ongoing legal or fraud investigation.

How long it takes

We acknowledge requests within 72 hours and complete verified deletions within 30 days. You will get a confirmation once it is done.

After deletion

Deletion is permanent. Your listings stop appearing in search, buyers can no longer reach you through the Platform, any active subscription ends without refund for the remaining period, and the account cannot be restored. You are free to register again later, as a new account.